As a registered user of Online Banking, you may pay your bills or send money through your computer or smartphone rather than by writing and mailing checks.
To enroll in Bill Pay:
- • Login to Online Banking and click on “Bill Pay” (located under “Transactions”)
- • Complete the required information and click “GO”
Click on a category below to learn more about Bill Pay.
Bill Pay is the ultimate in convenience. You can pay your bills anywhere, anytime you have access to the Internet. Bill Pay eliminates the time-consuming chore of writing and mailing a check.
Bill Pay is absolutely FREE for all personal checking account holders. The more bills you pay online, the more money you save on postage and other expenses, not to mention your valuable time.
You may pay practically anyone using Bill Pay – charge accounts, utilities, auto loans, even doctors or day care centers. There are, however, organizations that may not accept payments via bill payment, such as the IRS and court or government related payments.
While logged into Online Banking, click on Bill Pay, located under the Transactions menu on the left side of the screen.
The registration process generally takes one to two business days.
If you cannot find the answer to your question using the Frequently Asked Questions page, you may submit your question by sending us an e-mail at firstname.lastname@example.org, submitting a secure message via Online Banking, calling Bill Pay Support at 1-888-693-4607, clicking Live Chat from within an open Bill Pay session, or contacting your nearest First Bank Kansas location during regular business hours.
Payment processing takes two to four business days. You must allow two business days for electronic payments to be received and four business days for checks to be received by your payee. When you schedule a payment, you will select the process date and the system will display the estimated delivery date to you. You may then adjust your process date accordingly.
Payments sent electronically are deducted by ACH debit from your account on the “process date”. Payments sent via check payment will clear your account when the payment is received and processed by the payee.
No. Payments cannot be made to payees outside the United States.
A payment may be edited or deleted anytime before the “process date”. Payments that have been remitted electronically cannot be stopped. For payments sent via check, contact your nearest First Bank Kansas location during regular business hours.
Make sure to have a recent statement from the payee you want to enter and select Add a Payee, from the Payee menu. The system will walk you through the simple process of entering the necessary information for adding a payee. Once complete, you can begin scheduling payments immediately.
A payment can be cancelled before the payment is processed (3 p.m. CST) by going to the Payments menu and selecting Scheduled Payments. You may need to Stop Payment on the item if it is after the 3 p.m. cutoff time.
Under the Payments menu, select either Scheduled Payments or Payment History depending on the status of the payment you are researching.
Recurring payments can be viewed by selecting the Recurring Payments option under the Payments menu.
To close your Bill Payment account you may send us an e-mail at email@example.com, submit a secure message via Online Banking or contact your nearest First Bank Kansas location during regular business hours.
Payment history is viewed by going to the Payments menu and selecting Payment History.
Payment Status indicates if a payment is scheduled or if it has been sent.
From the Payments menu, select Recurring Payments. You can skip, edit, or delete the recurring payment from this screen.
You may pay bills from outside the U.S. if you have connection to the Internet and are using a compatible browser. Payments may only be debited from U.S. bank accounts and may only be made to payees inside the U.S.
What do payees actually receive?
Electronic payees receive payment information in an electronic format that credits their account. Non-electronic merchants or individual payees receive a laser-printed paper check, drawn on your account, sent through the U.S. Postal Service.